Had oil changed and key fob check. Paul was very professional and also recommended tire rotation. Jen helped out programming my new iPhone. Very pleased. Yea

Great service just had my oil changed wheels rotated and coolant flush. Paul was great as he provided a clear understanding of what was needed and also a coupon to apply for service

Paul was very helpful and efficient. A pleasant waiting room that I use because the work is always done quickly and well.

Dealership is outstanding. Martin Ford treats me as I expect to be treated. Very knowledgeable .and extremely helpful

Jennifer was very curtious and helpful, the work was done in a timely fashion, and nothing was asked to have done that didn’t need to be done

Bought our fourth vehicle from this dealership and it was as easy and headache free as the other three. Norman Daniels is a great salesman who will go out of his way for a customer without being pushy.

Amazing service from Aron (Orchard Park location) and Manny (Northtown location). Aron truly went out of his way to do everything he could to help me obtain a new vehicle in a very difficult market. Manny was wonderful in helping to complete the sale. Both gentlemen deserve the highest rating possible. I was incredibly impressed with their dealerships and them as individuals. Thank you for a great experience!

Robin Miller is terrific. She found a beautiful car for us, in the price range we requested. Circumstances, related to Covid made it necessary for me to purchase a car with “zero contact” with personnel in a dealership. West Herr was the only dealership which could accommodate this. Robin went to extraordinary lengths to help us. She drove the car to our home and I signed all the paperwork outside. Robin is, by far, the best sales associate I have ever worked with. She is tremendously helpful and tremendously efficient. Robin and West Herr Honda certainly deserve the highest possible rating, far beyond a mere 5 stars.

Erik was excellent and very helpful...... He made you feel comfortable about getting a new car and explaining everything on the car.....this Honda dealership is very helpful with the customers

Arrived early and was taken care immediately Fast work, great customer service and good value

Very courteous and respectful. Explained things very well. Waited in lobby while work was done and didn’t have to wait long. Been dealing with this dealership many years. 👍👍

Gerry did a great job with this transaction! Everyone was very knowledgeable friendly and helpful.

WH Honda service dept. was excellent, starting with Paul the service mgr. and all repairs. Completely satisfied!

Paul was excellent. Explained what was being done n why in a clear concise way. Felt almost felt like I was dealing with a member of my family. I bought this car at another dealership but I can guarantee you that my next Honda will come from West Herr.

Excellent job thanks did everything I ask for and was done before I knew it thanks Dale

We dealt with Robin at West Herr when purchasing our vehicle, a used small SUV. We were deciding between 3 makes, so she arranged to have one of each side by side for us to test drive. Robin was very knowledgeable and went “over and above” to make sure we found one to suit our needs and wants. Everyone we dealt with at this business was friendly and professional. It was a great experience.

Always a quality service experience at West Herr Honda. No exception this time…Paul did a great job and as always my car was done on time

Dan promptly approached me when I drove in for my 2:00 PM appointment. My technician, Bill Weigand, has been servicing my three Honda Accords for 13 years. I trust him completely for all work.

As always James was the easiest person to work with. West herr Honda goes above and beyond what is expected to make it right every time.

This was my 4th vehicle lease with Jesse Bieksza and 2nd with Sara Orsolits. Both individuals are a credit to the entire West Herr organization. They take the time to listen to their customers, respond to their customer’s requests, are extremely professional, friendly, and go out of their way to satisfy their customers. It is their integrity and hard work on behalf of both their customers and West Herr that make working with one or both of them the reason I keep coming back to West Herr.

This is my 3rd Honda and I always bring my Honda to West Herr for service. Their Service Advisors are very knowledgeable and always provide great service

The women who greeted me was very professional and courteous. The waiting area was clean and pleasant. The bathroom could of used some cleaning. The repair was done in a timely manor.

Excellent and quick service. Will return again. Needed inspection and this dealership got me in. The West Herr master scheduling told me I couldn’t get in till September

I had Toyota Prius’ for many years and when I switched over to Honda I was very surprised at their customer service. They are great! I would definitely recommend them.

This dealer, was the only one of 7 that took my offer to order and wait the 4 months it took to get my Ridgeline. And if they didn't put extra effort into swapping a build in the system I would be waiting 6 months.