Great communication, friendly. And knowledgeable staff. Excellent pricing with a wide variety of car selections.
good as always which why i go back otherwise i would go someplace else ---simple
Service was excellent, very helpful. Easy lease plan that was done in a short amount of time.
Great service! Very knowledgeable and courteous staff. They advised me about the car and service needed. They are always on schedule as promised. They don’t try to rip you off like other dealers do. Paul is very professional and so is the service staff especially Ryan.
The sales and service employees are very kind and knowledgeable. The dealership is very cleanalso.
I couldn’t have been more pleased with this dealership. Professional, courteous and helpful. So happy with everything!
Customer service was ex Ellenton attention to details was great and follow up at the end of the appointment was excellent
great place with great service. I was completely satisfied with the staff. Very happy!! customer
After meeting Mark and telling him what I was looking for he took me out to look at Certified Honda Ridgeline. Although I’ve never considered a Honda I was surprised at the condition of the Ridgeline and what came with certification. So he let me take it for a test ride and explained the warranty that came with it because it was Certified and The deal sold itself… although I’ve been a faithful Subaru owner for my previous 4 automobiles There was no way I could turn the deal down… and after driving the Honda for a few days Ii have no buyers remorse… and being a 50 year retired mechanic I’m a very picky buyer .
I am very pleased with the service on my car. I noticed that my oil level was quite low. I called in the morning and brought my car in the same day - they took care of my oil change and inspection as well. Thank you to Paul who was eager to help me.
Great experience. Very helpful. Waiting to see if problem resolved. Was told to please contact us if it’s not
Great service,quick and done correctly. came in without an appointment and they still were able to squeeze me in.
Customer service was outstanding. They resolved my a/c issue quickly and got me back on the road.
Everyone grit and explained things so I could understand them never had a problem even with the service department
I thought the dealership was great. Everyone I talked to was very knowledgeable especially my saleswoman Marie Tabaczynski
Excellent and timely service was provided by the staff and thorough explanation of the service provided
If I could give a car buying experience 1000 stars, I would. This was by far the fairest, easiest, and most transparent experience I have ever had. Not only did they give us a fair deal on both our trade in and our new car, but they communicated the way I prefer (text) instead of a barrage of calls. Wayne was amazing! I can’t say enough good things about him!!! And he even delivered the car to me in Rochester because my work day got crazy and I couldn’t make it up to Lockport. That allowed me to sign all paperwork at home. I can’t describe how easy the whole process was! Thanks, Wayne, for your kindness, transparency, and excellent customer service.
I have purchased several vehicles from this dealer andone of the reasons that I keep returning is the service department. They are knowledgeable, patient, pay attention to detail and don't try to push unnecessary repairs.
Grace was the best sales consultant at West Herr Honda! She was super helpful and knowledgeable and overall made my experience at West Herr Honda awesome and enjoyable.
Excellent service. Salesman was honest, thourough, and timely. Will buy again from this dealership. A job well done.
Very positive experience. Everyone very knowledgeable and helpful. Bob was very good to deal with. The dealership is outstanding.
Very professional and courteous. I came in early for an oil change and they took me in right away.
Low pressure sales environment. Very helpful and communicative with getting me the exact trim and color car I wanted.
Prompt, professional experience in service every time. Paul had a $10 NYS inspection done in 15 minutes. Never been “up-sold” or felt like I was being backed into a corner. Altogether comfortable experience.
Elliott is amazing to work with. He is polite and considerate. He is not pushy like most salesman. He genuinely works hard to find you the perfect car.
Welcome to West Herr Honda of Lockport
Here at West Herr Honda of Lockport, it is our mission to be the automotive home of drivers in the Lockport, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Lockport.
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West Herr Honda of Lockport - Proudly Serving Lockport, NY, Buffalo, Amherst, NY and Rochester, NY Customers with New Honda and Used Cars
At our greater Lockport, NY Honda dealership, we are committed to customer service and satisfaction. West Herr Honda of Lockport is conveniently located and serves Buffalo, Amherst, NY and Rochester, NY with an exceptional selection of new and used cars. Experience our Honda dealership in person and meet our friendly sales team who will assist you in finding a vehicle.
At West Herr Honda of Lockport, you can choose from all the new 2023-2024 Honda models in Lockport, NY including the 2023 Honda Accord, Civic, CR-V, Pilot, Ridgeline models. At our Honda dealership, we strive to bring you low prices and reliable new and used cars.
West Herr Honda of Lockport will find you a used car at a great price. With a huge inventory of high-quality vehicles, we are certain that we can locate a used car that suits your taste. Our used car inventory has vehicles by many of today's top automakers. If you have not been able to locate a specific new or used car in Lockport, NY, we are at your service. Complete our no-obligation CarFinder form and we will notify you when the vehicle arrives at our new and used Honda dealership.