Our experience was great. Right from the start Paul was honest about the recommended service repairs and wait time for them.

The team was very honest with the parts that required repairs right from the start. Our vehicle was done in a timely manor. We will continue to come back and have our vehicles serviced here.

Paul was very courteous from the moment I arrived at the service door. My appointment was for 11 o’clock and Paul got me in at 11 o’clock. The service on my car was thorough and prompt and Paul was sure to explain what the services were done completely. He queried me about any questions I might have and answered all questions. Honda of Lockport is a great place to go for all your services.

Robin Miller made our buying experience very pleasant. She was upfront about all the costs and waiting period for our new Civic Sport. She stayed in contact with us throughout the entire process and provided updates as to when the car would be ready at the dealership. In current times, finding a new car is not easy, with lack of availability and those awful dealer markups. West Herr did not charge a penny over MSRP and I couldn’t be more grateful. Robin even came to our home for the signing of the paperwork and drove my wife to the dealership to pick up the car! We had an awesome experience! Thank you West Herr and Robin!

Wess Herr made the buying of our present vehicle easy and quickly. A lot of it has. Is because of the salesman Norm Daniels. He was was very knowledgeable of the procedure, friendly and not pushy. I highly recommend him.

My experience with Paul and West Herr is always great, they all are very kind and easy to work with

Absolutely great experience! Bob was incredible, from his communication to ensuring I have everything I need before leaving the dealership. I would definitely recommend Bob and West Herr to others.

Great customer service, very timely and super personable. I probably will never go outside the West Herr franchise. I strongly recommend to everyone! Thanks so much for great honest service!!

My experience was great everyone was friendly always contacted me back and made things happen were others couldn’t I plan on continuing to use the service department for whatever my vehicle needs

Marie very professional I recommend her very efficient always looking for a way to feel very comfortable they work with a lot of professionalism

Wow! Absolutely wonderful service from Mark. So happy with my new wheels! Thank you so much.

My experience with the customer service department at West Herr Honda in Lockport was very friendly and professional. Service was done in ample time. Would recommend this place to everyone.

From the moment I walked into the dealership in Lockport, NY I felt the warm friendliness of this dealership and the genuine concern from my salesman.

From the moment I walked into the dealership in Lockport, NY I felt the warm friendliness of this dealership.

It was an amazingly pleasant experience working with Martin from Westherr Honda. Having previously talked with him over the phone, when I met him in the showroom it was evident - he was a seasoned professional who knew his cars. He listened to me, understood what I was looking for and helped me shortlist/finalize the car of my choice - color & interiors. All through the 6 weeks wait time, he stayed in touch, and kept me informed on the order progress which made the entire car buying experience lot more enjoyable. If you are buying a car from Westherr, I highly recommend you talk with Martin Ford first.

Great dealer, with great people, and great customer service. Friendly, fair, honest, and no pressure.

Always very professional and will never drop the ball or forget anything, always can count of this location for a smooth car buying process.

Always handles things on time, very professional and nice. I always go to this location for my car needs. Never have to deal with anyone dropping the ball, forgetting something. Always the best service

Taken on time. Fast, reliable service. Quiet area to wait in Reasonable pricing. No hoopla just fast dependable serice

My Go to dealership for all of my needs. Paul Mccarey is the BEST. The West Herr family of dealerships treats you Better than just being a customer.

I worked with Elliott at Honda of Lockport, NYHe was very kind and thorough. He was able to answer any question I had regarding any part of the process. Elliott made the process very easy! In fact the entire team was great at WestHerr Honda! Definitely will recommend doing business with them.

Had oil changed and key fob check. Paul was very professional and also recommended tire rotation. Jen helped out programming my new iPhone. Very pleased. Yea

Great service just had my oil changed wheels rotated and coolant flush. Paul was great as he provided a clear understanding of what was needed and also a coupon to apply for service

Paul was very helpful and efficient. A pleasant waiting room that I use because the work is always done quickly and well.

Dealership is outstanding. Martin Ford treats me as I expect to be treated. Very knowledgeable .and extremely helpful